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Compatibility

How could I know whether the LiON works for my battery/vehicle?

 

Simply download our LiON app in the AppStore or Playstore, there you can find the right batteries and charging cables.

 

If your battery is not listed in the app, please check whether your bike or scooter has 36V batteries (max. Charging voltage at 42V). Then select an available plug from the list that matches the socket on your vehicle.

Optional: Contact us if any assistance is needed.

Can you check if the LiON works for my battery/vehicle? If yes, what information do you need?

 

You can firstly check via the app. If you can't find your vehicle and would like us to check for you, please take three photos of the followings and forward to us by email at cs@ongineer.de:
 

  • Original charger label

  • vehicle battery label (or battery specification shown in vehicle user manual)

  • original charger plug to the vehicle.

 

We will verify and confirm based on information given whether the LiON works for your vehicle. We might also contact you for further information.

My vehicle is with 36V battery but not listed in the configuration table, what should I do?

 

You can manually input/select the necessary parameters into the LiON app to configure the LiON. Parameters include battery voltage (This model of LiON only supports 36V), battery capacity (in Ah or Wh) and maximum allowable charging current (please refer to the battery label or specification shown in vehicle user manual). The LiON would then operate according to the information given.

Can I use the LiON if the connector plug type of my vehicle is not on the list?

 

We provide various connector plugs for you to choose from. However, we understand that not all models of vehicles use the most common connector plugs available; and if not, the LiON might not be useful to you at this stage. However, we continue to add cables with different connector plug to welcome more vehicles to join us. And for some special plugs, you could choose the XLR-4 plug from us and then purchase an adaptor from the market. Contact us at cs@ongineer.de if you need any assistance.

Thanks for your help!